Is the CRA text message legit?
- Feb 5
- 2 min read
Updated: Feb 6
No. Text messages claiming to be from the Canada Revenue Agency about refunds, penalties, or account problems are scams. The CRA does not send unsolicited texts with links or ask for personal information by text.
What people are asking
Canadians across all provinces are searching this after receiving sudden text messages claiming they owe money, are eligible for a refund, or must “verify” their CRA account. These messages often appear during tax season or benefit payment periods, which makes them feel urgent and convincing.
What we can confirm
The Canada Revenue Agency has publicly confirmed that it does not initiate contact with taxpayers by text message asking for personal, banking, or login information. Scam messages often use shortened links, urgent language, and threats of penalties or legal action.
Legitimate CRA communication is usually sent through CRA My Account, by mail, or by phone in specific circumstances, and never includes clickable links in unsolicited texts.
What to do next
Step 1: Do not click any links or reply to the message.
Step 2: Delete the text message immediately.
Step 3: If you are unsure about your tax status, log in directly to CRA My Account using a saved or official CRA website link.
Step 4: Report the scam to the Canadian Anti-Fraud Centre.
Common issues
The message mentions a refund, which makes people click quickly. This happens because refunds are common during tax season. Always check CRA My Account directly instead.
The text looks official and uses CRA wording. Scammers copy real language from CRA notices to appear legitimate.
People worry they will be penalized if they ignore it. The CRA does not impose penalties without formal written notice.
FAQs
Does the CRA ever send text messages?
No. The CRA does not send texts asking for personal or financial information.
What if I clicked the link?
If you entered personal or banking information, contact your bank immediately and monitor your CRA account.
Can the CRA text about benefits?
No. Benefit information is shared through CRA My Account or official mail.
How can I tell if a CRA message is real?
Real CRA messages do not contain links and do not demand immediate action by text.
Where can I report CRA scams?
You can report them to the Canadian Anti-Fraud Centre.
Sources
Last checked: 2026-02-05
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